Customer Care

At Gannon & Scott we treat you with respect and provide you with the information you need as quickly as possible.

We best serve you, the customer, by earning your trust and appreciation through a dedication to fairness and excellence.

Gannon & Scott's Customer Relations staff can help manage your account status, answer your settlement questions or put you in touch with your Gannon & Scott Account Executive for product and pricing information.


Our Customer Service Specialists are here for you.



Susan Barnatowicz

Customer Service

P: (800) 556-7296 ext 1119



Contact Susan


Susan Barnatowicz


Stephanie Caldwell

 Customer & Smelter Administrative Assistant

P: (800) 556-7296 ext 1129



Contact Stephanie


Christina Rodrigues

Customer Service, Inside Sales, & Logistics Coordinator

P: (800) 556-7296 ext 1140



Contact Christina





Christina Rodrigues - logistics coordinator


Donna Schupack


Donna Schupack

If you are looking for Donna, she retired on June 4th, 2021.

To see what she plans on doing in retirement, click on the link below.

We thank her for her years here at Gannon & Scott and wish her all the best in retirement.


Donna's Retirement announcement